Overview of ServiceNow
The Platform Building Blocks
Managing Users, Foundational Data, and Platform Security
Configuring Forms and Lists
Configuring Workflows Using Flow Designer
Configuring Business Rules
Configuring for Mobile
Configuring and Creating Portals
Configuring and Managing Notifications
Importing and Exporting Data
Integration Concepts with ServiceNow
Scripting Concepts and Examples
Managing Releases and Troubleshooting the Platform
Additional Training and Resources